Exploring Real Merchant Services: Luke & Amber Edmonds on Payment Solutions - Small Town Big Business

Empowering Small Town Businesses: An Interview with Amber and Luke Edmonds of Real Merchant Services

In this episode of Small Town Big Business, co-hosts Deb Barnett and Russ Williams introduce listeners to Amber and Luke Edmonds of Real Merchant Services. Amber and Luke share their journey from meeting in college to building a successful business focused on providing honest and transparent merchant services to small businesses in Southern Illinois. The conversation delves into their personal stories, the genesis of their company, and the importance of networking, support systems, and consistent efforts in growing their venture. The Edmonds also discuss the core values of Real Merchant Services, emphasizing the elimination of hidden fees, the flexibility of contracts, and the accessibility of their support system. The couple's focus on community involvement, support for each other, and genuine connections highlights their commitment to uplifting the local business ecosystem while ensuring a better future for their family and broader community.

00:00 Welcome to Small Town Big Business

00:56 Meet Luke and Amber Edmonds

01:12 The Origin Story

03:02 Challenges and Early Entrepreneurship

05:41 Networking and Building Connections

10:48 Amber's Journey to Confidence

15:37 Understanding Real Merchant Services

17:29 Merchant Services: The Hidden Costs

19:32 Real Merchant's Unique Approach

21:03 Addressing Startup Concerns

22:51 Tailored Solutions for Businesses

23:52 Support and Accessibility

26:23 Marketing Strategies and Social Media

29:01 The Story Behind the Rhinoceros Logo

30:33 Personal Motivations and Goals

35:06 Final Thoughts and Advice

 

Recorded at EThOs Small Business Incubator and Co-working Spaces in Marion, Illinois.
https://members.ethosmarion.org/ 
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